ShiftPilot Subscription Terms

Effective date: August 5, 2026 Last updated: August 5, 2026

These Subscription Terms supplement the ShiftPilot Terms of Use and apply to all paid upgrades in the ShiftPilot iOS app, offered by Vasile Piciriga.

1. Free Tier and ShiftPilot Pro

ShiftPilot's core features are free to use, with the following free-tier limits: 1 employer, 15 shifts per month, and basic features. ShiftPilot Pro removes these limits and unlocks Pro features, including optional iCloud sync between your own devices.

2. Available Purchases

Prices: the prices above are reference prices in EUR. The binding price is always the price displayed in the app at the time of purchase, which is provided by Apple's StoreKit and may differ by country, currency, and applicable taxes, and may change over time.

3. How Billing Works (Apple)

All purchases are processed by Apple through your Apple Account. We never see or store your payment details.

• Payment is charged to your Apple Account at confirmation of purchase (or, for a free trial, at the end of the trial unless cancelled).
• Auto-renewal: subscriptions renew automatically for the same period unless auto-renewal is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the current period ends.
• Free trial: the 7-day free trial for the yearly plan converts to a paid yearly subscription unless cancelled at least 24 hours before the trial ends. Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.
• Lifetime: the Lifetime option is a one-time payment, not a subscription. It does not renew and grants the Pro entitlement permanently for your Apple Account under Apple's terms.

4. Managing and Cancelling Subscriptions

You manage and cancel subscriptions yourself through Apple, not through us:

• On your device: Settings → [your name] → Subscriptions → ShiftPilot, or
• In the App Store app: your profile picture → Subscriptions.

Cancelling stops future renewals; you keep Pro access until the end of the already-paid period. Deleting the app does not cancel a subscription.

5. Refunds

Purchases are made through Apple, and refunds are handled by Apple under the App Store terms. To request a refund, use Apple's "Report a Problem" service (reportaproblem.apple.com) or contact Apple Support. We cannot issue App Store refunds ourselves.

Statutory withdrawal rights for digital purchases are handled within Apple's purchase flow; refund requests are made to Apple at https://reportaproblem.apple.com.

6. Price Changes

If a subscription price increases, Apple will notify you in accordance with its policies and, where required, request your consent before the increase applies. If you do not agree, the subscription will not renew at the new price.

7. Restoring Purchases

Pro entitlements are tied to your Apple Account. Use the "Restore Purchases" action in the app to restore Pro on a new or reset device signed into the same Apple Account.

8. Changes to Pro Features

We may improve, add, or replace Pro features over time. We will not materially reduce the core value of an active, already-paid subscription period.

9. Contact

Questions about these terms: picirigavasile@icloud.com. Questions about billing and refunds: Apple Support.